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BMI III – General Manager/Chief Operating Officer
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BMI III – General Manager/Chief Operating Officer
9/15/2013, 11/3/2013, 4/7/2014, 9/15/2014, 11/3/2014
Michigan State University – East Lansing, MI



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Please refer to the Association Calendar for all program dates. 

BMI III – General Manager/Chief Operating Officer

No Prerequisite. Offered at Michigan State University. 

BMI III introduces and expounds upon the General Manager/Chief Operating Officer Concept. Learn how to operate your club as a business and be perceived as its leader. Understand the responsibilities and characteristics of a true GM/COO and review the competency areas required for you to achieve the success you desire. Upon successful completion and attendance at all sessions of BMI III, attendees will receive 30 CMI Education credits toward their Certified Club Manager eligibility.


I. The General Manager/Chief Operating Officer Concept
II. Technology
III. Marketing Principles
IV. Member Participation Strategies
V. Law and Club Operations
VI. Emotional Intelligence
VII. Building the Key Leadership Team
VIII. Social Media as a Communication Tool
IX. Facility Maintenance
X. Cash and Capital Budgets
XI. Operating Budgets
XII. Golf Operations for Managers
XIII. Golf Course Maintenance for Managers
XIV. Club Issues Roundtable
XV. Career Update
XVI. Case Study
XVII. Negotiation Techniques

Textbooks for BMI III include: 
Accounting for Club Operations 


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Never one to rest on its laurels, the CMI Committee is constantly looking for new ways to improve the services offered to the membership. Business Management Institute education programs provide the opportunity to further your education and enhance your professional performance.

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