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BMI III-General Manager/COO
 
 
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BMI III-General Manager/COO
Sunday, September 19, 2010
Michigan State
BMI III – General Manager/Chief Operating Officer

No Prerequisite. Offered at Michigan State University.

BMI III introduces and expounds upon the General Manager/Chief Operating Officer Concept. Learn how to operate your club as a business and be perceived as its leader. Understand the responsibilities and characteristics of a true GM/COO and review the competency areas required for you to achieve the success you desire. Upon successful completion of BMI III, attendees will receive 30 CMI Education credits toward their CCM designations.

Content:
I. The General Manager/Chief Operating Officer Concept
II. Technology
III. Marketing Principles
IV. Member Participation Strategies
V. Law and Club Operations
VI. Emotional Intelligence
VII. Building the Key Leadership Team
VIII.Hospitality Labor – Best Practices
IX. Facility Maintenance
X. Cash and Capital Budgets
XI. Operating Budgets
XII. Golf Operations for Managers
XIII. Golf Course Maintenance for Managers
XIV. Club Issues Roundtable
XV. Career Update
XVI. Case Study

Joe Patrick/CMAA
703.739.9500