||New England Club Managers Association
EXECUTIVE CAREER SERVICES (ECS)
JOB OPENING LISTING
Christopher J. Barron, ECS Chairman
Lake Sunapee Yacht Club
JOB OPENING TITLE:
SERVICE DIRECTOR - SEASONAL - SUMMER 2013
Founded in 1902 Lake Sunapee Yacht Club is a private member owned seasonal yacht club with 425 members. The club is open from mid-June until Labor Day. Members can schedule private parties a couple of weekends before the club opens and after it closes. The club is a family oriented facility that offers extensive youth programs including swimming, sailing and tennis. Lake Sunapee Yacht Club has a large active Star class racing fleet. Lunch is served from a snack bar seven days a week. Dinner is served 4 nights per week. Each night is a different presentation: Wednesday night – Family Buffet, Friday night – Casual Tavern style menu, Saturday night – upscale dining or member theme parties and Sunday night – Outside BBQ cookout.
This is a "hands-on" position where the candidate will possess the experience and skills necessary to increase member satisfaction and anticipate their needs. Some of the responsibilities will include: Develop a service training program to include constant training and coaching of inexperienced seasonal staff to always improve their knowledge and skills to the required high end standards. Schedule staff and adjust as needed for exceptional service to members and stay within labor budget. Greet members for evening dining and remain attentive to them throughout the evening Keep accurate records comparing reservations with POS reports and server reports at end of night. Control and enforce cleanliness and maintenance of front and back of house. The candidate must be organized, focused on detail, visible to members, self-motivated, service oriented, hardworking, and able to work well under pressure. Qualities should include a strong work ethic, positive attitude, cheerful and outgoing personality.
Compensation based on experience
Until position is filled
SEND RESUME AND COVER LETTER TO:
Frances M Piatt, CCM, CHAE General Manager firstname.lastname@example.org
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This job listing notice is courtesy of the New England Club Managers Association Executive Career Services (ECS) Committee.
Questions regarding this job listing may be sent to the NECMA Executive Career Services Chairperson at email@example.com.
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