||EXECUTIVE CAREER SERVICES (ECS)
JOB OPENING LISTING
Henry W. Sweren, CCM, ECS Chairman
UNIVERSITY OF MASSACHUSETTS CLUB, Boston, Massachusetts
Conceived for the city's leadership of today and tomorrow, the University Club of Massachusetts provides an atmosphere of distinction where Members may meet their friends, entertain their guests and dine in gracious surroundings. In the implementation of this concept, special emphasis has been placed on those elements that are the essence of a private club - high caliber membership, camaraderie, personal recognition, quality and consistency of food and service, decor and those privileges and amenities which enhance the quality and enjoyment of life.
At the UMass Club, we strive to promote Warm Welcomes, Magic Moments and Fond Farewells, as our every day business. The idea that the Member is "King" represents our high level of service that we continually strive to achieve each and every day. As the General Manager, customer service, and/or Member satisfaction, is the number one priority. Once that is achieved, membership sales, private event sales, club usage, Member satisfaction, Member retention and Employee Partner satisfaction are likely to be obtained. The General Manager's purpose is to direct all phases of club operations to provide quality service and product to club Members. Fiscal responsibility encompasses managing the financial viability of the club and ensuring the club meets all financial obligations. Reviewing all expenses with the management team is a vital part of this. The General Manager is a hands-on position and a vital part of the club's operation. This position is often times called "the face of the club." Members need to see the GM often, and Employee Partners need to be assured that he/she is available for their needs. Preferred previous experience includes 5 years in up-scale/ fine dining Club management or related field Preferred education: Bachelor's Degree - In Hospitality Mgmt, Business Admin, and Marketing, Economics preferred and/or CMAA certification, Food Mgmt Professional certification.
Competitive compensation package
July 29. 2011
Please send cover letter and resume to:
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