EXECUTIVE CAREER SERVICES (ECS) JOB OPENING LISTING  Henry W. Sweren, CCM, ECS Chairman tel (413)684-2864 email ecs@necma.org web www.necma.org

FRAMINGHAM COUNTRY CLUB, Framingham, MA
CLUB MANAGER

FACILITIES DESCRIPTION:
18 hole golf course clubhouse (formal and casual dining rooms) golf building with restaurant and bar. New pool being built with full snack shack opening in May/June

POSITION QUALIFICATIONS:
The Club Manager will be responsible for managing the staff, servicing the Club’s dining, beverage and event operations. The Club Manager is an Ambassador to membership and others with a thorough understanding of the Club’s history, tradition and commitment to providing a welcoming family environment and a best in class quality experience for everyone.

JOB DUTIES AND RESPONSIBILITIES
• Responsible for effective day-to-day management of service staff that supports the Club food and beverage activities.

• Recruit and develop a team of individuals to consistently deliver a high level of member satisfaction within budgetary guidelines.

• Ensure that the food and beverage service is operated in accordance with law, Club bylaws and standards.

• Implement service manual and maintain service standards through wait staff training and education.

• Utilize goal setting and performance appraisal system to achieve best results for wait staff.

• Recommend operational changes designed to improve member satisfaction.

• Partner with the Executive Chef on an al a carte and function menu development and presentation.

• Order and control Club supplies and inventory.

• Direct Lead Bartender on inventory control in beverage and a continuous improvement of a Club Wine Program and responsible alcohol sales.

• Support House Committee to achieve its program goals within budget.

• Work effectively with all departments to support Clubhouse operations and gain the confidence of all constituencies.


GENERAL QUALIFICATION CRITERIA

• Bachelor’s Degree or equivalent experience.

• Strong restaurant operation background and/or high end Country Club operation and an expert at managing the wait staff for a Club food and beverage facility.

• Proven customer service attitude.

• Competency with technical requirements, including POS System and computer office skills.

• Strong written and verbal communication skills.

• Superior organizational skills, proven multi-tasker.

• Familiarity with Financial Statement and ability to analyze data and make recommendations to improve the value and budget implementation.

• Initiative and high energy.

• Commitment to quality.




COMPENSATION:
Compensation will be determined by the candidates qualifications and skill set.



APPLICATION DEADLINE:
March 15, 2011

Please send cover letter and resume to: Framingham CC search committee

e-mail joann@framinghamcc.com or
mail to Framingham Country Club, P.O. Box 2284, Framingham, MA 01703-2284